Return & Exchange Policy

RETURN & EXCHANGE POLICY 

We have a strict
NO return policy. However, we do allow exchanges and modifications. Please drop an email at rosetteattire@gmail.com or contact us via WhatsApp on +91 91509 97096 to register your request.

We DO NOT offer exchanges on any products bought during our sale or discounts.

International orders are NOT eligible for exchanges, returns or refunds.

If the size is incorrect for you, please inform us within 72 hours of receiving your order.

If the piece you received is damaged, please inform us within 72 hours of receiving your order.

If the exchange size or piece is not available, we will issue a store credit code for you that can be used later to make a purchase on our website.

Please follow the steps to register an exchange/modification request :

• Ensure that the product is unused, unworn, unwashed, undamaged, with all its labels and tags completely intact, in original packaging.

• Please ship the product to us and share the tracking details with us via email on rosetteattire@gmail.com or via WhatsApp on +91 91509 97096.

• Once we receive the product, we will perform a quality check and communicate the way forward with you.

Return Address -
Rosette Attire, 92, Harrington Road, Chennai, Tamil Nadu - 600031.
 
  
REFUND POLICY

We only offer refunds on prepaid orders that are lost in transit. The customer will receive the refund via bank transfer. Refunds will be initiated within 21 business days

In case you are unhappy with your product even after exchange/modifications, please contact us via email on rosetteattire@gmail.com or via WhatsApp on +91 91509 97096.
 
 
CANCELLATION POLICY 

You can cancel/modify within 24 hours of placing your order by writing to us at rosetteattire@gmail.com or contacting us via WhatsApp on +91 91509 97096.